Barbara Lawton explains the value and necessity of using the System of Profound Knowledge to improve; and the importance of making it accessible.
Category: systems thinking
This video shows part 2 of a Russell Ackoff presentation from 2003 (see our previous post on part 1: Ackoff on Systems Thinking and Management).
Professor Doug Stilwell of Drake University takes a look at what we can learn from – and how we might address – the COVID-19 crisis using the Deming Philosophy.
“We’re living in prison, under the tyranny of the prevailing style of management, a style of interaction between people, between teams, between divisions, between competitors. We need to throw overboard our theories and practices of the present, and build afresh.” – W. Edwards Deming
Bill Bellows looks at “step changes” and how they relate to quality.
Change is difficult in most organizations. Most often the process should start by using the PDSA cycle.